Privacy Policy

How we collect, use, and protect your information

1. Introduction

StoryHell ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

2.1 Information You Provide

  • Account Information: Username, email address, password, and profile information
  • Content: Stories, comments, and other content you create and share
  • Communication: Information you provide when contacting us for support

2.2 Automatically Collected Information

  • Usage Data: How you interact with our website and services
  • Device Information: IP address, browser type, operating system
  • Cookies: We use cookies to enhance your experience (see our Cookie Policy)

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your account registration and manage your account
  • Send you notifications and updates about our services
  • Respond to your inquiries and provide customer support
  • Detect and prevent fraud, abuse, and other harmful activities
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Public Content: Content you post publicly (such as stories and comments) is visible to all users
  • Service Providers: We may share information with third-party service providers who perform services on our behalf
  • Legal Requirements: We may disclose information if required by law or to protect our rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Delete your account and associated data
  • Opt-out of certain communications

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at contact us.

Last Updated: December 21, 2025